Shipping & Returns

Shipping

Receive free shipping on all orders above $49.99 in Ontario and Quebec ONLY. All other provinces will qualify for free shipping on orders above $150.00. Our products are shipped across North America from our warehouse: We use several couriers including UPS, FedEx, Canada Post and many more to ensure your orders arrive as soon as possible.

All orders under $49.99 will incur a flat shipping rate of $14.99 in Ontario and Quebec ONLY. All other provinces will incur a flat shipping rate of $20.00.

Estimated Times for Delivery

After your order has been placed, you will be notified with an Order Confirmation Email. Once your order has shipped, you will receive a Shipping Confirmation Email with a shipment tracking number.

Ontario and Quebec - Approximately 1 to 3 business days

British Columbia, Alberta, Prince Edward Island & Newfoundland, Manitoba, New Brunswick, Saskatchewan and Nova Scotia - Approximately 3 to 9 business days

Any territories and remote areas - Approximately 7 to 12 business days

Returns

As the COVID-19 response continues to evolve, we reserve the right to make any necessary changes to this policy without prior disclaimer. We will continue to adapt our practices based on the guidelines established by the Public Health Agency of Canada.

For assistance with a return, connect with our team at 1-855-287-4312.

15-Business Day Return Policy

Product returns are eligible for a refund within 15 business days of receiving your order. Refunds will be processed based on the original method of payment.

To learn more about our return policy click here

What is everyone saying?

Fantastic service

Bernice H.

Good quality, well packed, got the shipment in 2 buisness days. Will definately order from them again.

Bomi D.

Needed to buy some needles for a treatment I need to undergo. Despite the product being great and everything being as promised, the best part was by far the customer service. Highly recommend buying through here and if you have any questions, their customer support is the greatest.

Mohamed A.

Excellent customer service - very helpful and solution oriented. Will purchase from them on an on going basis

Marcello B.

Great company. I ordered a specific needle. Great price and very fast delivery. Will definitely use again in the future.

Joseph M.

Very quick response, worry free ordering, good selection. Fast delivery overall very happy

Corey R.

Products were great! I was able to find everything I needed all in 1 spot.

Sandra B.

Amazing service, fast delivery and had everything I needed in stock.

Jeff B.

Ordered some saline syringes for my father. There were issues with shipping being stuck in customs and the merchant went above and beyond to satisfy us. 100% recommend this store.

Andrew T.

Excellent product at a very reasonable price.

Grace G.

So far the most reliable supplier Ive come across while random internet searching. Prompt delivery, always on time. The product quality is A+! . Parcels are ways intact, safely delivered via Canada post expedited parcel service, directly to your door. Highly recommended supplier.

Kamila T.

Sharp needles, fast delivery , great prices, I will be ordering again! Thank you.

Lisa H.

When I was unable to find NS solution, Med Needles had what I needed for my office. Honest Hair Restoration is very happy we found Med Needles.

Martin M.

Everything was great

Donna R.

Excellent product price, and service, I will buy from MedNeedles again.

Jennifer M.

I’ve been happy w the service. Fast shipping turn around. Great prices.

Dave J.

Good experience. Product delivered undamaged and on time. Would order again.

Robin Joy V.

Med Needles has an excellent selection of products, great prices and and easy to use website. Communication was excellent and the shipment arrived quickly.

Bill M.

Super fast shipping and products are great.

Beata M.

Easy to use website. Great prices. Fast shipping. Highly recommend.

Lucas S.

You guys are amazing. You have gone above and beyond to meet our needs. I would recommend you to this place to friends and family. Such kind and understanding people.
Thank you so much!

Courtney W.

After looking at every pharmacy within the city to order these needles MedNeedles came to the rescue. Exactly what I needed and quick delivery. I definitely wouldn't hesitate to order again!

Andy P.

Great prices, selection, shipping time, and customer service. Nothing but good things to say about Med needles

Brent P.

I purchased boxes of BD 18G x 1 1/2" needle tips, BD 26G 5/8" needle tips and BD 1 mL Luer-Lok syringes. The prices for the products and shipping were reasonable and the products delivered were accurate to the descriptions of the products on the website. As a transgender man who had trouble with less than helpful pharmacies who could not help me get the products I need, it was great to find a seller that offered the exact supplies that my doctor recommended for a great price. The delivery was fast too (2 business days).
Highly satisfied.

Annakin M.

Fast and efficient service. It was the right needle to administer my medication on a biweekly basis.

Rob M.

Good quality products and fast shipping !

Russell M.

I am very satisfied for my order. Arrived early and very good packaging. Happy client

Grace M.

Excellent service order arrived next day. But some products were sold out.

Sarbjit G.

Great experience, easy to place an order and received my purchase quickly. Will definitely be using MedNeedles for all my future orders.

Patricia G.

Great product and fantastic service